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R-33-26 Approving an Agreement with Granicus418 Main Street ( Lemont, IL 60439 TO: Village Board Meeting FROM: Linda Molitor, Administration THROUGH: George Schafer, Village Administrator SUBJECT: A Resolution Approving an Agreement with Granicus DATE: April 27, 2026 SUMMARY/BACKGROUND The Village last implemented a new website design with Granicus in 2019. Since that time, accessibility standards and digital service requirements have evolved significantly. As a public entity, the Village is required to achieve WCAG 2.1 AA compliance by the recently extended date of April 2028 (previously April 2027). Granicus, the Village's current website platform provider, now offers a suite of enhanced accessibility and compliance tools designed to support WCAG 2.1 AA remediation and long- term ADA alignment for websites. Proactively initiating a redesign now ensures the Village remains ahead of regulatory requirements while improving the digital experience for all residents. ANALYSIS Under the Granicus Proposal, the Village will transition to a unified Granicus Service Cloud platform and upgraded Live Cast Video system. This transition replaces and consolidates several existing tools while significantly enhancing accessibility, efficiency, and long-term support. The pricing and terms outlined in the Proposal include the following: • Page 2 — Terminating Subscriptions — These existing solutions shall transition into the Government Experience Service Cloud Essentials and GovMeetings Live Cast solution for meeting minutes and will cease upon implementation of the redesigned website. • Page 3 — One -Time Fees — These solutions will be implemented during the redesign process and paid at completion of the redesign work. Detailed descriptions of each solution are provided on pages 6 - 11. • Page 4 — New Subscription Fees — Includes the replacement or upgrades of solutions for the website and meeting minutes tools. The existing GovDelivery platform (Stay Informed) is included in the Service Cloud and includes an additional 50,000 SMS messages annually based on current usage. The Renewing Subscription Fees for our Peak Agenda Management system is a separate suite and remains unchanged. • Page 5 — Future Year Pricing — Granicus has included all solution fees into one annual billing cycle to align with our fiscal calendar year beginning May 2027. Consistency with Village Policy STAFF RECOMMENDATION Staff recommends approval of said Resolution. BOARD ACTION REQUESTED Motion to Approve said Resolution. ATTACHMENTS Resolution Approving an Agreement with Granicus with Exhibit A.pdf VILLAGE OF LEMONT RESOLUTION NO. � 3'3.1zx(�' A RESOLUTION APPROVING AN AGREEMENT WITH GRANICUS ADOPTED BY THE PRESIDENT AND BOARD OF TRUSTEES OF THE VILLAGE OF LEMONT THIS 27th DAY OF APRIL 2026 Published in pamphlet form by authority of the President and Board of Trustees of the Village of Lemont, Counties of Cook, Will and DuPage, Illinois on this 27TH day of April 2026 RESOLUTION NO. r0- 3 .. A RESOLUTION APPROVING AN AGREEMENT WITH GRANICUS WHEREAS, the Village of Lemont, Counties of Cook, Will and DuPage, Illinois ("the Village") is a municipality in the State of Illinois with full powers to enact Ordinances and adopt Resolutions for the benefit of the residents of the Village; and WHEREAS, the Village is desirous to enter into an agreement with Granicus for a website redesign as further outlined in the agreement attached hereto as Exhibit A ("Agreement"); and WHEREAS, the Mayor and Board of Trustees find that it is in the best interests of the Village to authorize the Agreement attached hereto with Granicus. NOW, THEREFORE BE IT RESOLVED, by the Village President and Board of Trustees of the Village of Lemont, Counties of Cook, Will and DuPage, Illinois, as follows: SECTION 1: That the above recitals and legislative findings are found to be true and correct and are hereby incorporated herein and made a part hereof as if fully set forth in their entirety. SECTION 2: The Mayor and the Board of Trustees of the Village of Lemont hereby approve the Agreement with Granicus in substantially the same form as attached hereto as Exhibit A. The Village Administrator is authorized to execute the Agreement subject to final changes made by the Village Attorney. Any applicable competitive bidding requirements are hereby waived. SECTION 3: This Resolution, and its parts, are declared to be severable and any section, subsection, sentence, clause, provision, or portion of this Resolution that is declared invalid such decision shall not affect the validity of any other portion of this Resolution, which shall remain in full force and effect. SECTION 4: This Resolution shall be in full force and effect from and after its passage, approval and publication in pamphlet form as provided by law. APPROVED BY THE PRESIDENT AND BOARD OF TRUSTEES OF THE VILLAGE OF LEMONT, COUNTIES OF COOK, WILL AND DUPAGE, ILLINOIS on this 27" DAY OF APRIL 2026. Samuel J. Forzley Janelle Kittridge Ken McClafferty Kevin Shaughnessy Rick Sniegowski Ron Stapleton PRESIDENT AND VILLAGE BOARD MEMBERS: AYES: NAYS ABSENT: ABSTAIN � s JO N EGOFSKE, Village President ATTE T: CHARLENE M. SMOLLEN, Village Clerk �oE OF 4 x OZ 6EAL A/ro ofs Exhibit A Granicus Proposal for Lemont, IL G GRANICUS ORDER DETAILS Prepared By: Phone: Email: Order #: Prepared On Expires On: ORDER TERMS Currency: Payment Terms: Period of Performance: THIS IS NOT AN INVOICE Granicus Proposal for Lemont, IL Valery Mendez valery.mendez@granicus.com Q-538736 23 Apr 2026 30 Jun 2026 Order Form Prepared for Lemont, IL USD Net 30 (Payments for subscriptions are due at the beginning of the period of performance.) Ol Jul 2026 - 30 Apr 2027 The subscription includes the following domain(s) and subdomain(s): https://www.lemont.il.us/ Order #: Q-538736 Prepared: 23 Apr 2026 Page 1 of 14 G GRANICUS Order Form Lemont, IL PRICING SUMMARY The pricing and terms within this Proposal are specific to the products and volumes contained within this Proposal. Solution Quantity/Unit Prior Annual Fee Communications Cloud 0 Each $8,977.69 Government Transparency (No Streaming) 0 Each $0.00 Government Transparency Suite 0 Each $6,11 1.06 Granicus Encoding Appliance Software (GT) 0 Each $1,903.75 govAccess - Maintenance, Hosting, & Licensing Fee - Core 0 Each $6,812.63 SUBTOTAL: $23,805.13 Upon the signing of this Agreement, annual fees for the terminating subscription(s) shall cease. Any pre -paid fees for the terminating subscription(s) after the signing of this Agreement will be prorated from the signing of this Agreement to the end of the Client's then -current billing term, credited, and such credit applied to the annual fees for new subscriptions. Client will continue to have access to and use the terminating solution until the new subscriptions) is/are deployed. Upon the deployment of Client's new solution as determined at Granicus' sole discretion, Granicus shall remove access to the Client's terminating subscription(s). Order #: Q-538736 Prepared: 23 Apr 2026 Page 2 of 14 G GRANICUS Order Form Lemont, IL Solution Billing Frequency Quantity/Unit One -Time Fee Open Platform - Add On - Additional Upon Delivery 4 Hours $1,017.00 Agenda Template Government Experience Service Cloud Upon Delivery 1 Each $3,804.73 Essentials - Set-up, Config, and Training Web Experience - Enhanced Package Upon Delivery 1 Each $23,428.13 GovMeetings Live Cast Setup and Upon Delivery 1 Hours $213.09 Config Granicus Live Cast Encoder- Hardware Upon Delivery 1 Each $3,729.02 Granicus Live Cast Encoder Setup and Upon Delivery 1 Each $932.25 Configuration US Shipping Charge C - Large Item Upon Delivery 1 Each $123.89 Open Platform - Setup and Upon Delivery 1 Each $0.00 Configuration Granicus Video LiveCast UPGRADE Upon Delivery 2 Hours $532.72 SUBTOTAL: $33,780.83 Order #: Q-538736 Prepared: 23 Apr 2026 Page 3 of 14 G GRANICUS Order Form Lemont, IL "WWWubscifp-W6h-'Mq r Solution Period of Billing Quantity/ Annual Fee Prorated Fee Performance Frequency Unit Government Experience Service Cloud Essentials 01 Jul 2026 - Annual 1 Each $29,789.56 $24,824.63 30 Apr 2027 (Up to 10000 Unique Contacts) GovMeetings Live Cast 01 Jul 2026 - Annual 1 Each $5,552.53 $4,627.1 1 30 Apr 2027 Live Automated Closed Captioning (English) Self- 01 Jul 2026- Annual 24 Hours $1,440.00 $1,200.00 Managed 30 Apr 2027 Open Platform Suite 01 Jul 2026 - Annual 1 Each $0.00 $0.00 30 Apr 2027 Granicus Live Cast Encoding Software 01 Jul Annual 1 Each $1,880.17 $1,566.81 30 Apr 2027 Apr2027 3 Communications Cloud SMS Volume - 50000 01 May 2026 - Annual ]Each $1,833.33 $1,833.33 30 Apr 2027 SUBTOTAL: $40,495.59 $34,051.88 Renewing Subscription Fe _ :..... Solution Period of Billing Quantity/ Annual Fee Prorated Fee Performance Frequency Unit Meeting Efficiency Suite O1 Jul 2026 - 30 Apr 2027 Annual 1 Each $0.00 ! 1 $0.00 Open Platform Suite 026 Jul r 202 7 - 30 Apr 202 3 Annual 1 Each ! $0.00 $0.00 Peak Agenda Management 01 Jul 2026 - 30 Apr 2027 Annual 1 Each $8,376.53 $6,980.44 Open Platform Suite 01 Jul 2026 - 30 Apr 2027 Annual 1 Each $0.00 $0.00 SUBTOTAL: $8,376.53 $6,980.44 ns Cloud Tier: for up to 10,000 subscribers Order #: Q-538736 Prepared: 23 Apr 2026 Page 4 of 14 G GRANICLJS FUTURE YEAR PRICING Order Form Lemont, IL Meeting Efficiency Suite 01 May 2027 - 30 Apr 2028 01 May 2028 - 30 Apr 2029 01 May 2029 - 30 Apr 2030 01 May2030 - 30 Apr 2031 $0.00 $0.00 $0.00 $0.00 Open Platform Suite $0.00 $0.00 $0.00 $0.00 Peak Agenda Management $8,795.35 $9,235.12 $9,696.88 $10,181.72 Open Platform Suite $0.00 $0.00 $0.00 $0.00 Government Experience Service Cloud Essentials (Up to 10000 Unique Contacts) $31,279.03 $32,842.99 $34,485.13 $36,209.39 GovMeetings Live Cast $5,830.16 $6,121.67 $6,427.75 $6,749.14 Live Automated Closed Captioning (English) Self -Managed $1,512.00 $1,587.60 $1,666.98 $1,750.33 Open Platform Suite $0.00 $0.00 $0.00 $0.00 Granicus Live Cast Encoding Software $1,974.18 $2,072.89 $2,176.53 $2,285.36 Communications Cloud SMS Volume - 50000 $1,925.00 $2,021.25 1 $2,122.31 $2,228.42 SUBTOTAL: $51,315.72 $53,881.52 $56,575.58 $59,404.36 I Order #: Q-538736 Prepared: 23 Apr 2026 Page 5 of 14 G GRANICUS PRODUCT UPDATES FOR INFORMATION ON RECENT AND UPCOMING PRODUCT ENHANCEMENTS ACROSS THE GRANICUS PORTFOLIO, PLEASE REFER TO THE SEMIANNUAL UPDATE INFORMATION ON THIS WEBPAGE: HTTPS://GRANICUS.00M/SEMIANNUAL-UPDATES/ PRODUCT DESCRIPTIONS Order Form Lemont, IL Solution Description Meeting Efficiency Suite Meeting Efficiency is a hybrid Software -as -a -Service (SaaS) and Hardware - as -a -Service (HaaS) solution that enables government organizations to simplify the in -meeting management and post -meeting minutes creation processes of the clerk's office. By leveraging this solution, the client will be able to streamline meeting data capture and minutes production, reducing staff efforts and decreasing time to get minutes published. During a meeting, use LiveManager to record roll calls, motions, votes, notes, and speakers, all indexed with video. Use the index points to quickly edit minutes, templates to format in Microsoft Word, and publish online with the click of a button. Meeting Efficiency includes: • Unlimited user accounts • Unlimited meeting bodies • Unlimited storage of minutes documents • Access to the LiveManager software application for recording information during meetings • Access to the Word Add -in software component for minutes formatting in MS Word if desired • Up to one (1) MS Word minutes template (additional templates can be purchased if needed) Open Platform Suite Open Platform is access to MediaManager, upload of archives, ability to post agendas/documents, and index of archives. These are able to be published and accessible through a searchable viewpage. Peak Agenda Management Peak Agenda Management is a Software -as -a -Service (SaaS) solution that enables government organizations to simplify the agenda management and minutes recording process of the clerk's office. Peak Agenda Management allows clerks to streamline the way they compile and produce agendas and record minutes for public meetings and includes: • Unlimited user accounts • Unlimited meeting bodies and meeting types • Access to up to one (1) Peak Agenda Management site Order #: Q-538736 Prepared: 23 Apr 2026 Page 6 of 14 G GRAN ICUS Order Form Lemont, IL Solution Description Open Platform Suite Open Platform is access to MediaManager, upload of archives, ability to post agendas/documents, and index of archives. These are able to be published and accessible through a searchable viewpage. Open Platform - Add On - New HTML Agenda template for Media Manager. Additional Agenda Template Government Experience The annual subscription edition is an outcome -focused solution that Service Cloud Essentials Increases online self-service, reduces calls, and drives more clicks to help constituents do business with you. Solution includes: Order #: Q-538736 Prepared: 23 Apr 2026 ■ Strategic Capabilities o Designated Experience Partner o Extended LMS Training On -demand o Access to Services Catalog o Biannual CX Program Brief to Review Insights & Recommendations o Online Help Articles and Access to govCommunity • Data Insights o Community Satisfaction and Performance Monitoring o Government Effectiveness Score o Digital Experience Score o Quality of Life Surveys o In-app Reporting and Dashboards • Connected Technology o Service Web Portal o Forms and Workflows (up to 50) • Capabilities include: (1) Drag and drop form builder, (2) display logic, calculations, and payments, (3) insights dashboard and form analytics, (4) unlimited responses and ability 'to save and return', (5) data connections and API access, and (6) up to 1 OGB file uploads and 1,000 web API calls per hour o Outbound Communications ■ Outreach mediums include unlimited email, up to 100k SMS/text messages, RSS feeds, and social media integration to connect with target audiences. Page 7 of 14 G GRANICUS Order Form Lemont, IL C Solution I Description o Ongoing security updates o Ongoing product updates and enhancements o Product accessibility maintained perpetually 0 99.9% up -time guarantee o Technical Support Reporting (biannual) o Escalation & Care Process o Support Coverage & Response Time SLAB ■ Severity Level 1: System unavailable - 1 hour ■ Severity Level 2: Major system features unavailable, no user workaround - 4 hours ■ Severity Level 3: Major system features unavailable, user workaround available - 12 hours ■ Severity Level 4: Transactional issue, user workaround available - 24 hours A "Unique Contact" is an individual that provides either an email address, phone number, or both. Additional fees for exceeding contracted Unique Contact tier will automatically be applied in arrears and adjusted for go - forward use at subscription renewal. Overages above 1 M unique contacts are billed in increments of 100,000 Unique Contacts. * SMS/text messages only available for US and UK customers. Government Experience The Service Cloud Essentials edition offers a user -centered solution built on Service Cloud Essentials - Set- industry best practices and proven pre -configured layouts that enhance up, Config, and Training the user experience through an established configuration and UX process. This implementation is ideal for organizations with smaller teams seeking a balanced blend of strategic capabilities, data insights, and government - specific technology, particularly those that may not have the resources for a more complex implementation process. This solution includes: • Stakeholder Kickoff and GXC Project Alignment • Program Management - Weekly / bi-weekly communication • Up to three (3) Email message templates • Development/Implementation/component configuration, including: • Forms and workflow • Community satisfaction and performance monitoring • Email and SMS communications Order #: Q-538736 Prepared: 23 Apr 2026 Page 8 of 14 G GRANICUS Order Form Lemont, IL Solution Description • Remote Training - Specific training agenda is flexible and includes up to 15 hours total delivered and up to 3-hour sessions across non- consecutive sessions • Recommended schedule by platform module: • Forms and workflow: Two (2) hours total - Up to 25 people • Customer satisfaction & performance monitoring: Ninety (90) minutes total - Up to ten (10) people • Email and SMS communications: Ninety (90) minutes total - Up to (10) people *International numbers are not supported. SMSltext messages not used in the period of performance will not carry over to the following year. Client must have explicit opt -in for all destinations sent to and adhere to all CTIA guidelines for the duration of its use. Wireless phone numbers can take 4-26 weeks to procure due to carrier provisioning. Carriers may enforce blackout period(s) and can enforce restrictions at any time during which they will not accept new applications and can delay provisioning or halt sending. Failure of carrier response will not result in any adjustment and failure to comply with regulations may result in suspension of phone number. Web Experience - Enhanced The Enhanced package provides a citizen -focused website with a robust Package UX process. This package utilizes standard CMS functionality to create a modular homepage layout. It is recommended for organizations that have a small/medium website implementation team with the capacity to engage in a design process to feature their existing branding using proven design patterns for digital transformation. This package includes: • Professional Project Management • Weekly / bi-weekly communication • Basic UX Consultation, which may include one (1) or more of the following based on consultation with client: • One (1) site analytics report based on Google Analytics • One (1) homepage heatmap analytics visualization • One (1) internal stakeholder survey • One (1) Community survey export • One (1) modular homepage wireframe based on predefined building blocks • Information Architecture (IA) best practices review • One (1) Content Rationalization Package (basic) Order #: Q-538736 Prepared: 23 Apr 2026 Page 9 of 14 G GRANICUS Order Form Lemont, IL Solution Description • Best practices review, one (1) hour session • Site scrape loaded into AIM framework document • One (1) Visual Design Package • One (1) homepage design concept • Interior page sample • Mobile version sample • Up to three (3) rounds of design revisions • Up to two (2) CX features . choose from Granicus library . Development/CMS Implementation • Content Migration - up to one hundred (100) pages • QA & Accessibility Report • Remote Training • Delivered in three (3) non-consecutive sessions eight (8) hours total • Up to ten (10) people GovMeetings Live Cast govMeetings Live Cast provides the ability to manage public meetings from anywhere, on almost any device using cloud based software and a Granicus Live Cast encoder. It will stream public meetings in HD, allow users to live index items, record and publish minutes, and provide archive videos for on -demand viewing. Live Automated Closed AI -powered captions for live meetings/events delivered using automated Captioning (English) Self- speech recognition (ASR). No encoder or hardware required. Captions Managed appear during the event and are immediately available on the on - demand recording. Priced per hour and sold in annual blocks of hours. Overages will be billed annually at the same hourly rate. Note: Automatically -generated captions do not meet WCAG 2.2 accessibility requirements without additional review and editing to confirm accuracy. Granicus will provide training to customers on how to perform these actions during onboarding. • All Meetings will incur a one hour minimum. • Cancellations within 24 hrs. will be charged 1 hour minimum. • Recurring Caption hours not used in the period of performance will not carry over to the following year. GovMeetings Live Cast SetUp Delivery address and Config 418 Main Street Lemont, IL 60439 Order #: Q-538736 Prepared: 23 Apr 2026 Page 10 of 14 G GRANICUS Order Form Lemont, IL Solution Description United States Shipping date: ASAP Granicus Live Cast Encoder- Granicus Live Cast encoder is the hardware appliance used convert Hardware the video feed for video streaming on the web. It also records the video and provides the MP4 file for archive playback. Open Platform Suite Open Platform is access to MediaManager, upload of archives, ability to post agendas/documents, and index of archives. These are able to be published and accessible through a searchable viewpage. Granicus Live Cast Encoding Granicus Live Cast Software will convert the video feed for video Software streaming on the web which will also record video and provides the MP4 file for archive playback. This SKU is per encoder. Only used with the Live Cast encoder hardware and Live Cast solution. Granicus Live Cast Encoder 418 Main Street Setup and Configuration Lemont, IL 60439 United States Shipping date: ASAP US Shipping Charge C - Large US shipping of a large item Item Open Platform - Setup and Setup and configuration for Open Platform Configuration Granicus Video LiveCast Granicus Video LiveCast UPGRADE is training for clients upgrading from UPGRADE traditional LiveManager to LiveManager Web, which allows clients to have up to six (6) users participate in online sessions with a Granicus trainer. Communications Cloud SMS Additional SMS/Text Messaging includes:Access to the selected volume of Volume - 50000 additional SMS/text messages per year from a unique standard toll -free number within the United States*Use of responsively designed sign-up pages that allow the public to subscribe to communication updates from various devices *International numbers are not supported. SMS/text messages not used in the period of performance will not carry over to the following year. Client must have explicit opt -in for all destinations sent to and adhere to all CTIA guidelines for the duration of its use. Order #: Q-538736 Prepared: 23 Apr 2026 Page 11 of 14 G ORANICus Order Form Lemont, IL GRANICUS ADVANCED NETWORK AND SUBSCRIBER INFORMATION Granicus Communications Suite Subscriber Information. o Data provided by the Client and contact information gathered through the Client's own web properties or activities will remain the property of the Client ('Direct Subscriber'), including any and all personally identifiable information (PII). Granicus will not release the data without the express written permission of the Client, unless required by law. o Granicus shall: (i) not disclose the Client's data except to any third parties as necessary to operate the Granicus Products and Services (provided that the Client hereby grants to Granicus a perpetual, non -cancelable, worldwide, non-exclusive license to utilize any data, on an anonymous or aggregate basis only, that arises from the use of the Granicus Products by the Client, whether disclosed on, subsequent to, or prior to the Effective Date, to improve the functionality of the Granicus Products and any other legitimate business purpose, including the right to sublicense such data to third parties, subject to all legal restrictions regarding the use and disclosure of such information). Data obtained through the Granicus Advanced Network. o Granicus offers a SaaS product, known as the Communications Cloud, that offers Direct Subscribers recommendations to subscribe to other Granicus Client's digital communication (the 'Advanced Network'). When a Direct Subscriber signs up through one of the recommendations of the Advanced Network, that subscriber is a 'Network Subscriber' to the agency it subscribed to through the Advanced Network. o Network Subscribers are available for use while the Client is under an active subscription with Granicus. Network Subscribers will not transfer to the Client upon termination of any Granicus Order, SOW, or Exhibit. The Client shall not use or transfer any of the Network Subscribers after termination of its Order, SOW, or Exhibit placed under this agreement. All information related to Network Subscribers must be destroyed by the Client within 15 calendar days of the Order, SOW, or Exhibit placed under this agreement terminating. o Opt -In. During the last 10 calendar days of the Client's subscription, the Client may send an opt - in email to Network Subscribers that shall include an explanation of the Client's relationship with Granicus terminating and that the Network Subscribers may visit the Client's website to subscribe to further updates from the Client in the future. Any Network Subscriber that does not opt -in will not be transferred with the subscriber list provided to the Client upon termination. Order #: Q-538736 Prepared: 23 Apr 2026 Page 12 of 14 G GRANICUS TERMS & CONDITIONS Order Form Lemont, IL • This quote, and all products and services delivered hereunder are governed by the terms located at https://granicus.com/legal/licensing, including any product -specific terms included therein (the "License Agreement"). If your organization and Granicus has entered into a separate agreement or is utilizing a contract vehicle for this transaction, the terms of the License Agreement are incorporated into such separate agreement or contract vehicle by reference, with any directly conflicting terms and conditions being resolved in favor of the separate agreement or contract vehicle to the extent applicable. • If submitting a Purchase Order, please include the following language: The pricing, terms and conditions of quote Q-538736 dated 23 Apr 2026 are incorporated into this Purchase Order by reference and shall take precedence over any terms and conditions included in this Purchase Order. • This quote is exclusive of applicable state, local, and federal taxes, which, if any, will be included in the invoice. It is the responsibility of Lemont, IL to provide applicable exemption certificate(s). • Any lapse in payment may result in suspension of service and will require the payment of a setup fee to reinstate the subscription. Client will be invoiced for use of any product or service measured or capped by volume or amount of usage that exceeds the permitted amount set forth in this Quote at the same cost or rate set forth herein. Order #: Q-538736 Prepared: 23 Apr 2026 Page 13 of 14 GGRANICUS BILLING INFORMATION Billing Contact: Billing Address: Billing Email: Purchase Order Required? PO Number: If PO required Billing Phone: [ ]-No I I -Yes Order Form Lemont, IL If submitting a Purchase Order, please include the following language: The pricing, terms, and conditions of quote Q-538736 dated 23 Apr 2026 are incorporated into this Purchase Order by reference and shall take precedence over any terms and conditions included in this Purchase Order. AGREEMENT AND ACCEPTANCE By signing this document, the undersigned certifies they have authority to enter the agreement. The undersigned also understands the services and terms. Lemont, IL Signature: Name: Title: .___.._.....---- Date: Order #: Q-538736 Prepared: 23 Apr 2026 Page 14 of 14